Thomas Gilham
CyberGhost VPN Review
All You Need to Know about CyberGhost VPN

CyberGhost is a VPN that has become popular with users all around the world. They specialize in giving people the privacy they need, along with the ability to stay secure when browsing websites online. For several years now, the company has consistently updated and improved on their servers and now contains thousands of fur users to pick once they’re signed up for the service. If you’re thinking about trying out one of CyberGhost’s subscription plans, read all about the company and what their application features here. We’ll go in-depth about what makes them so recommended, and touch upon the pros and cons of the service as well. So without further adieu, let’s get started?

What Is a VPN?

As a basic definition, VPNs are quite easy to describe. It’s basically a network that will allow a user to access sites that were blocked. They can do so by creating a “tunnel” to the destination server that routes the user’s signal to the server location of the VPN in question. Once there, the server then directs the signal to the page that the user wishes to go to. For instance, if you have previously gone to a website that didn’t allow you to access the content, you could try out a VPN that has a different server address from the one housed with your IP. Your ISP is likely blocking certain websites from you, more than likely a torrent site. Using protocols to encrypt the connection and stabilize the speed, a VPN will gain you access to your favorite torrent clients as soon as you’re on the server.

Security Features

CyberGhost has many security features that include a firewall and encryption. Let’s look at how the encryption attribute works.

Encryption – Encryption of CyberGhost is a feature that you probably wouldn’t even notice if you didn’t read up on it. That’s because it comes automatically with the service. Any page that you visit or file you download will be placed in an end-to-end encryption cipher. This gives the data a key that’s used to prevent unwanted access. Hackers sometimes attempt to steal information from victims through means of attacks that are housed in the connection to some servers. Man in the middle attacks is one such example.

Regardless, your information will stay secure on CyyberGhost’s servers, so all you have to do is ensure that the protocol that you’re using contains encryption. OpenVPN is one such protocol that has 256-AES, which was created by the US military during the dotcom boom. Since that time, many companies, including foreign governments as well, were given the technology to use form themselves. In fact, 256-AES is now a standard among paid VPNs, and CyberGhost has taken full advantage of it.

On an additional note, it is virtually impossible to get into your signal with this style of encryption, but you shouldn’t let that bring your guard down. While a VPN can protect your time on the internet better than having nothing at all, there are always ongoing and new threats with cybersecurity. To clarify, always update CyberGhost, no matter if you’re placing it on a smartphone or your personal computer.

DNS Leak Protection – When you get on the internet, all connections through websites are undertaken through DNS, which allows you to connect to the site of your choice safely. You can change your DNS settings at any time, according to what you think is fastest for you. For many people, their DNS is given by their internet service provider. When you log on to the internet, this information can easily be read by your ISP to determine what kind of information you’re accessing through the web. It can also be used with web companies to see where you’re located at. And because of this, they can block particular websites from your access. It’s very similar to your IP address is this way.

CyberGhost has DNS leak protection built into the application, and anytime your connection to the web. Anytime your signal goes down, the firewall will start up and block all incoming and outgoing DNS scans, thus keeping the ISP and any potential destination servers from knowing your whereabouts. It works well on CyberGhost, and you won’t have to turn this on. Just install and everything’s ready for you to use.

Protection Against IP Leaks – Going into IP address leaks, CyberGhost uses a kill switch to block access to the information when your internet goes off or on abruptly, shutting down what outsiders can gain from you. Your IP address contains everything that outsiders need to find out who you are, where you’re located, and how many people are in your residence. And while that might sound a little scary, it not. The main concern is when you attempt to get on web content that’s blocked. If you travel on a vacation during holiday and visit Netflix, chances are high that you won’t be able to gain access to your account (if you’re not in your country of residence).

To get around this, CyberGhost can be turned on as normal, which would help you see your favorite videos as if you never left your home country. But the kill switch would make sure that the streaming content cannot find out where you are. if they did, you would risk getting your account blacklisted. Netflix and other sites similar to it have regional sections where certain film studio’s content isn’t allowed to be seen by certain accounts. But because the company is housed in the United States, this issue is larger for foreigners or expats that need to watch their favorite American shows. CyberGhost will work wonders to help you circumvent these rules, and has shown no intention on changing their Netflix policy in the future.

CyberGhost Logging Policy

VPN companies of all type may perform some logging. This means that generic data could be collected by the companies to improve on their service offered. CyberGhost does log but won’t take enough information to know how you browse the web over their VPN. Another reason for them doing so is to see how many devices are being used on one account. When you sign on to CyberGhost, they will get this info and keep it for a short time period, then delete when everything is checked.

That’s not enough to be intrusive, although some users that are keen on security might not like it. Just remember that nothing is given away to know who are. Sometimes, scammers will try to trick VPNs into granting more accounts that what’s necessary, so you’ll be hard-pressed to find a VPN that doesn’t have this practice. If you want to know more about CyberGhost’s logging policy, just go to the website and read up on their user agreement. Everything is laid bare in the terms of service and the company doesn’t keep any of its details to logging private.

How CyberGhost Performs during Speed Tests

When you try out a new VPN, it’s recommended that you do a speed test. Speed tests will gauge the internet speed to which the VPN and perform in tune with your ISP. Be aware that much of this is dependent on how fast the provider is. If you’re using an ISP that is 1 megabyte per second, CyberGhost will not work very well, and may even take a long time just to connect you to a server. That’s why you should ensure that you have a stable and fast internet connection before trying out this or any other VPN. When you do that, you’ll be able to speed test and get better, more accurate results. There are multiple speed test sites that you can try, so just type in the phrase on your search engine of choice and go to the one that pulls up first. CyberGhost clocks in at about 70 Megabytes per second with ISPs that are fast. This makes it one of the fastest around. If you want to be able to download torrent quickly or look at streaming content in the highest quality granted by the site, CyberGhost is a godsend.

Getting on Netflix and Additional Streaming Content

For many people, the sole reason for downloading a VPN is to simply get on Netflix or other video streaming sites. The sites have lots of movies and TV show series that can be watched throughout the country. But when attempting to go on these websites in a foreign destination or location that you wouldn’t normally get on the video streaming service with, you may run into problems. In order for you to access the content, you would need to use a VPN or proxy server to see it. However, proxy servers can sometimes be unreliable on their own. You’ve probably seen them before on the web. They can also collect information or even disguise themselves in an attempt to get your personal information. Be careful if you use them. As for paid VPNs, try this method first. Fortunately, CyberGhost will work in some countries that may try to block VPN access, but might not be available in others. If you’re not sure, just go to the website and see if you can log on to their address. If you can’t, then the only workaround would be to use a proxy to download the application, which might then allow you to sign onto your account and use the VPN as normal.

Customer Service and Their Reliability

CyberGhost has a good reputation for customer service. There are two ways in which you can reach a customer service representative. The fist is through direct content on their live chat support. It’s also the fastest way to solve minor problems that you may come across, but other more serious issues might require that you submit a support ticket. This is the second method. If you do submit a support ticket, it could take about one to three days for them to respond to you. However, most inquiries should be solved on the same day, so long as the day you submit the ticket doesn’t fall on a weekend. If you don’t hear back from them for a while, it’s usually because there could be many support ticket submitted by users in the system at the time that you sent yours. Just be patient, and someone should get in touch with you eventually.

Operating Systems Compatible with CyberGhost

CyberGhost is compatible with several operating systems, including Windows, Mac, Linux, Chrome OS, Android, and iOS. Here are the details.

Windows – Since Windows is the primary operating system for CyberGhost, updates tend to happen more frequently on the software than anywhere else. It works with most Windows versions. For stability reasons, Windows XP or above is recommended the most incompatibility with CyberGhost. If you have problems with your computer’s RAM when getting on the VPN with an older version of Windows, try deleting some of your programs to see if things will work. Other than that, CyberGhost is great for Windows and can replace the existing firewall that’s on the system if need be.

Mac OS-X – Mac probably has the easiest method of installing CyberGhost, but also the most complicated to set up after that’s done. That’s because you’ll have to tweak the VPN to your liking in the Network Settings menu. To do this accordingly, go on CyberGhost’s website and follow the on-screen instructions for Mac computers. It’s not hard, but if you’re not very computer savvy, you might want to take your time with it s nothing is done incorrectly. When that’s finished, it’s recommended that you test out the VPN with a DNS leak tester online. They’re easy to find and will help you know whether or not the setup was done accurately.

Linux – Most Linux distros should work with CyberGhost. Since the primary distro is Ubuntu, most customers would install it on that system. If you’re using Ubuntu, you can set up the VPN the same as you would on any other operating system. It’s not hard to do, and little setup is needed to get things started. If you wish to change protocols, you will have to get into the advanced settings. Yet most people using Linux are quite advanced at computing already, so that shouldn’t be too much of a problem for you if you’re familiar with it.

Smartphone Compatibility

iOS – CyberGhost is also available on the iOS App Store, which can be pulled up by simply typing in the name of the VPN. Look at the reviews to keep up with any new changes to the application, since iPhone apps have a tendency to work differently depending on what version of the app you have installed. Most of the time, crashing is the most common occurrence. Remember to do a clean install by closing all open apps when it’s downloading and you probably won’t have this happen to you when you’re on the VPN. If you wanted, you could purchase CyberGhost directly from the company website, which is the recommended action to do if don’t want to give away your personal information about the company. In this case, you would have to use a cryptocurrency to finalize payment (More on that later).

Android – Android has the Google Play Store, so you’ll find CyberGhost on there for download. But like the iPhone, you don’t have to acquire it from there if you don’t want. If you do get it from the Play Store, you’ll have to set up your account directly from the app. You could start off with a free trial to test out before doing so. Once the trial ends, you won’t pay anything upfront unless you’ve already given them your payment details.

Supported Protocols

CyberGhost has four primary protocols that work with the VPN. They include L2TP, IPSec, PPTP, and open-source OpenVPN. They each have their own individual advantages and setbacks, but it’s best that you leave CyberGhost at the default settings if you’re not aware of how protocols work.

Trial Period

CyberGhost has a free trial period that lasts for up to a week. If you’re not satisfied with eh service, there’s also a 45-day money-back guarantee for all users that are new to the subscription. It’s not the longest trial out there, but a week should suffice at helping you to know the program.

Subscription Prices and Plans/Payment Choices

CyberGhost has four plan included on its website, with the shortest option being $12.99 every month. This is a little more expensive than some of the VPNs competitors, but also not the highest. The cheapest, in the long run, would be the plan that extends out the longest. This is the three-year subscription that costs only $2.75 per month.
Number of Accounts Per Subscription/Router Support

Regional Support (Where the VPN Works)

If you’re going to travel outside of the US or EU, know that CyberGhost should work in most regions. There are some places where you might still have trouble connecting to the VPN, mainly China. In the last decade, China has cracked down on the number of VPNs that can work in the country. Many of them experience glitches when connecting to servers, or may not even work at all. You might not even be able to access the website. At one time, CyberGhost did work well in China, but not any longer. You would have to look for an alternative instead. But there won’t be able problems when connecting to CyberGhost in most other nations, including in the Middle East.

Headquarters of the Company

CyberGhost is based in Bucharest, Romania. It’s not within the 14 eyes, but the government generally respect the privacy of companies in the business of cybersecurity. Still, CyberGhost must abide by the laws of the country and the EU, meaning that they might have no choice but to allow the government into their servers if forced. Servers are also housed in the country, include the addresses to their remote locations.

The Pros and Cons of CyberGhost

Here are some of the pros and cons of using CyberGhost. Be sure to note them if you’re shopping around for more than one VPN. That way, you’ll be able to make a better comparison on the fly.

What CyberGhost Does Right

  • Good Quality Servers – CyberGhost contains thousands of servers that are very fast and dependable on a good internet connection. It also doesn’t take long for users to access them, so you won’t have to wait for ages when trying to switch in between servers. Netflix and Spotify are supported, and very few of the servers will prevent you from getting on the content with a western-based account.
  • Situated in an Acceptable Location – The company is in Romania, which is part of the EU but not within the coalition of western nations that have a history of spying on foreign businesses.
  • Respect the privacy of its Users – CyberGhost will never take any information from customers without notifying them first. The only data that is collected is generic, which helps to platform to expand and upgrade on issues that matter the most to their customers.
  • Fast Customer Response Times – You can either send an email to CyberGhost or content someone from the company through a support ticket method. Whichever way to decide, a knowledgeable person from the VPN should get back at your quickly.
  • Can Support up to Seven Devices – No matter what operating system you download CyberGhost on, it can support up to seven devices. You only need to subscribe to one account to do this. The VPN might ask for an activation code from the new device, or allow it to gain access by simply putting in the username and password on the other computer or phone.
  • Router Support – If more than seven devices must use the subscription that your VPN is placed on, you could set it up on a router. If you do it this want, you can get an unlimited number of people on the VPN. There are some routers better suited for handling the VPN than others, so see what’s suggested by the company before purchasing one (if you don’t have a router already) Plus, you won’t have to worry about anyone placing the VPN application on their mobile or computers this way, since servers will automatically be available to anyone that links their hardware to it.

What CyberGhost Could Improve on

  • Speeds slow down significantly on Connections that are Average – If you have a basic broadband internet connection that isn’t very fast, it’s strongly recommended that you upgrade to someone that’s faster. That’s because CyberGhost doesn’t work well on slow internet speeds. You won’t get some of the advantages to their servers mentioned in the pros, and video streaming sites won’t work as well. If you tried to play a 4K movie on CyberGhost with a poor ISP connection, you’ll likely see buffering.
  • Crashes on Smartphones – CyberGhost may crash periodically on your smartphone, no matter if you’re using Android or iOS. Windows and Google phones are no better, especially if you don’t have a mobile with lots of disk space.
  • Has many Payment Choices – If you like to pay for things on the web but don’t like using your debit or credit card to do so, let it be known that Cyberghost has great payment options. Some of these might be different, according to where you live. But PayPal and Bitcoin will always be a part of those choices. That means you could pay without having to put in your card info, and even keep yourself anonymous with crypto. As a recommendation, a Bitcoin mixer would prevent your payment information from being traceable in the Blockchain. But since the VPN isn’t based in a country with a government that has a reputation for data mining, you probably don’t need to worry about this (unless you’re a whistleblower!).


Is CyberGhost the right VPN for you? Overall, the platform does an outstanding job of protecting user privacy on the internet. It’s not perfect, but surely one of the better VPNs that you’ll come across. If you’re big on speed, then you would probably enjoy CyberGhost more than any of its competitors. Speeds fluctuate based on your connection, so don’t forget to do a test as soon as you begin the free trial on your device. Then enjoy the VPN and make it part of your everyday browsing experience!